Emergency Contact

In case of emergencyfamilies can call the Campus Security number at 717-872-3024 or 717-871-4357. The campus police will be able to locate and/or get a message to you.

Lost & Found

The Lost and Found box is located at the Student Information Desk in the Student Memorial Center, just off the Atrium.

Problem Resolution

What if I have problems with my room once I get to the conference?

If you have a problem with your room, please first try to resolve it with the students at the dorm desk.

If that doesn’t work, or the students are not available, call the MAFA Hotline, which will be publicized at Registration. When asked to leave a message, clearly state your name, your room number, your problem, and how we can best reach you (e.g. by phone, text, email). One of the MAFA organizers will deal with your problem and get back to you with resolution.

What if I have another problem and don’t know how to resolve it?

Call the MAFA hotline. When asked to leave a message, clearly state your name, your room number or the workshop you are in, your problem, and how we can best reach you (e.g. by phone, text, email). One of the MAFA organizers will attempt to get resolution to your problem and get back to you.

Alternatively, look for a MAFA board member or conference committee member. These individuals will have a different colored badge holder. Look for them at mealtimes or around campus. Feel free to talk to any of them, and they will help get your issue to the correct person for resolution.

Will I have a chance to give MAFA feedback?

Yes, MAFA always sends out a survey form after the conference. The survey results will be studied by board members and conference volunteers — and will serve to inform the next conference committee on ways to improve MAFA 2021!

What if I want to report a problem after the conference?

Post-conference problem reporting can be done on the feedback form, or can be directed to the president of MAFA at president@mafafiber.org.  We are always looking for constructive feedback, so please do give us your suggestions for improvement.

Please understand, however, that if you only report a problem after the conference is over, you have not given us a chance to resolve it in a timely manner. We can’t fix what we don’t know is broken.